JOB DESCRIPTION

Distinctive Workforce Solutions is seeking an experienced Sr. Software Engineer with experience in VMS technology to lead our software engineering and development team. The ideal candidate is passionate about building and leading technology teams within the VMS industry. In this role you will take on a strong leadership role, managing and mentoring the team, while being a strategic senior leader in our software development initiatives.
Distinctive Workforce Solutions and sister company Distinctive Personnel are known for creating strong relationships based on trust, reliability and open communication with every client we serve.

JOB DUTIES:

• Provide strategic oversight in our software engineering and development initiatives
• Willing to be hands-on and do some heavy lifting regarding new software development and improvement projects
• Provide coaching and mentorship to team of engineers and developers
• Work as part of the Sr. Leadership team to strategize and implement new software development
• Hire and train new team members

REQUIREMENTS:

• 5+ years of Software Engineering
2+ years’ experience in VMS technology (REQUIRED)
• Experience building and managing teams
• Strong planning and problem-solving skills
• Ability to analyze information and processes
• Excellent communication and interpersonal skills
• Ability to travel based on business needs (up to 25%)
• Must take initiative, exhibit strong leadership abilities, proven ability with process improvement, and thrive in a fast-paced high energy work environment
• Motivation to develop and maintain internal and external relationships

ADDITIONAL NOTES

Work location: Corporate Office (remote eligible)
Schedule: Full-time
Full benefits: health, dental, vision, STD, LTD, Life Insurance, 401K, PTO and additional AFLAC offerings, collaborative, and fun work environment.

LOCATION

Boca Raton, Florida (Corporate HQ)

send your resume to careers@dwsworldwide.com

JOB DESCRIPTION

Distinctive Workforce Solutions is seeking a high energy Business Development Rep with a hunter mentality to join our team as a Business Development Associate with experience within the staffing and recruitment industry preferred.

The ideal candidate is passionate about building relationships and providing workforce management solutions within the light industrial, warehouse, and professional services environment.

JOB DUTIES:

• Build a strong target list with the ability to flip targets into billing accounts
• Heavy lead generation and consistent follow up until you get to the sale
• Research and development of key account decision makers
• Heavy outbound call activity
• Ability to set and lead sales appointments
• Persuade and influence decision makers and gatekeepers
• Create sales strategies and close the sale

REQUIREMENTS:

• Relationship focused is a must – we are not looking for “sales” people, but rather relationship builders
• Excellent communication skills and interpersonal skills
• Experience working in the staffing industry, a plus
• Ability to self-motivate
• Ability to work with a team
• Strong planning and problem-solving skills
• Excellent driving record
• Must take initiative, exhibit strong leadership abilities, proven ability with process improvement, and thrive in a fast-paced high energy work environment

ADDITIONAL NOTES

Travel Required: up to 25%
Schedule: Full-time
Full benefits: health, dental, vision, STD, LTD, Life Insurance, 401K, PTO, additional Colonial Life offerings, monthly cell phone stipend, and a collaborative and fun work environment.

LOCATION

Ontario, CA and various locations nationwide (negotiable)

send your resume to careers@dwsworldwide.com

JOB DESCRIPTION

Distinctive Personnel and Distinctive Workforce Solutions is seeking a high energy Onsite Recruiter/Account Manager to join our team with experience within the staffing and recruitment industry preferred.

The ideal candidate is passionate about helping others, thrives in a fast-paced environment, and continually provided world class customer service to candidates, clients, and colleagues

JOB DUTIES:

• Handle customer orders courteously and efficiently. Be sure to obtain detailed assignment information from customers utilizing Distinctive Personnel Work Order Form.
• Apply active listening skills and ask job related questions to ensure the best recruitment and placement of qualified temporary employee(s) for customer’s open orders.
• Ensure the timely handling of all orders received and verify that all call backs and other standards are being always met.
• Provide high level of customer service when interacting with customers, i.e., when taking work order assignments, QC checks, placing/assigning temporary associates, skill marketing candidates, resolving customer issues etc.
• Interview and test applicants using the Performance Systems to evaluate their qualifications for assignments.
• Responsible for customer lead generation from all sources available i.e., applicants, current temporary associates, customers etc.
• Actively recruit temporary associates to maintain a consistent flow of candidates. Seek new methods of recruiting temporary associates and continue to utilize current recruiting sources that have been effective.
• Administer the training of temporary associates to upgrade their skills for assignments.
• Assign/place qualified temporary associates to customer work orders
• Monitor temporary employee attendance and performance.
• Troubleshoot to resolve the problems or complaints of customers and temporary associates.
• Coach and counsel temporary associates to ensure quality performance and job satisfaction.
• Audit and be responsible for proper documentation, signatures, and completion of all paperwork i.e., applicant process forms, documentation into Avionte etc.
• Be vigilant in the Processing of I-9’s and ensure I9’s are completed correctly, signed and filed properly according to the I-9 requirements.
• Input/enter job orders and employee application information into Avionte in a timely manner.
• Organize and prioritize own workload to meet current needs.
• Implement company award programs to recognize the good performance of temporary associates.
• Conduct outside service calls to ensure quality customer service and expand business.
• Conduct outside service calls to reactivate inactive customer accounts.
• Make key skill telephone sales calls to acquire new business.
• Recruit temporary associates to form a pool of applicants for high demand skill set.
• Answer telephone to provide desired information for customers and temporary associates.
• Maintain customer and temporary employee records to ensure completeness and accuracy.
• Document all employee and customer information into Avionte software system.
• Protect the confidentiality of all Distinctive Personnel customer and employee information.
• Travel to local customer sites as needed.
• Performs other related duties as assigned.

REQUIREMENTS:

• High School diploma or equivalent required; bachelor’s degree or equivalent business experience.
• Bi-Lingual (English/Spanish) preferred
• At least 2 years of previous customer service or related business experience. Some basic knowledge of recruiting or human resources from an (office environment, classroom, internship, or as a volunteer)
• Excellent communication skills oral and written.
• Effective problem solver.
• Effective interpersonal skills to interact and service both customers and temporary associates.
• Excellent organizational skills and ability to shift priorities and multi-task within a fast-paced environment.
• Ability to influence the opinions or decisions of others (e.g., customers and temporary associates).
• Ability to retain information (e.g., policies, procedures) or find it as needed.
• Ability to access areas where needed people, information or equipment are located.
• Ability to understand and accurately apply basic math skills.
• Ability to make competent use of work-related equipment and materials.
• Cooperative, team oriented, patient, calm under pressure, and able to work independently.
• Proficient computer skills Word, Excel, Outlook, and Avionte Staffing Industry software.

ADDITIONAL NOTES

Schedule: Full-time
Full benefits: health, dental, vision, STD, LTD, Life Insurance, 401K, PTO, additional Colonial Life offerings, monthly cell phone stipend, and a collaborative and fun work environment.

LOCATION

Various available. Position is especially needed in our Georgia locations.

send your resume to careers@dwsworldwide.com

JOB DESCRIPTION

As a Program Coordinator you will be part of a dynamic & rapidly growing organization. You will be assigned
to a specific Managed Service Provider client or multiple clients and supporting the staff in other roles that
might be needed. You will be involved in all aspects of the end-to-end contingent labor process for client
users, utilizing our own Vendor Management System (VMS).
We are looking for self-motivated individuals who thrive in a fast-paced environment and have a passion for
customer service. The position will require urgency, autonomy, the ability to prioritize multiple urgent
demands, flexibility in work schedule and location, and a commitment to delivering exceptional outcomes.

JOB DUTIES:

The main function of a Program Coordinator is to be the initially response on all basic level support for
customer technology. The position is highly transactional and responsible for the organization of data within
the VMS technology. Daily tasks will vary and may include any of the following:

• Directly responsible for customer satisfaction through all incoming communication channels.
• Responsible for ensuring client and supplier support is being provided in a timely and professional
manner.
• Escalating and ensuring response completion on all communications that cannot be directly solved
at the program coordination (tier 1) or Program management (tier 2) level.
• Utilizing our internal VMS application on daily basis to support all transactional demands from
clients, suppliers, and internal program management. Facilitate and coordinate the process
through:
o Respond to urgent customer requests for support on all orders including assisting in
opening, reviewing, and closing of orders.
o Supporting VMS Managers through the onboarding process
o Supporting suppliers through the candidate submittal process
o Creating and ending assignment records in the VMS technology
o Adding new users accounts and maintaining unused accounts
o Training new supplier and client users in the VMS
o Provide Program Manager with support on client/supplier priority demands.
• Provide in-person, onsite support to facility temporary worker ordering, onboarding, supplier and
client training, and general customer service.
• Reviewing daily timekeeping and assisting in the payroll processing.
o Assisting in the maintenance of employee’s daily punches
o Processing unprocessed punches
o Maintaining user records in the timekeeping system
o Running reporting and providing it where needed.
o Coordinating with clients to get their weekly approval of time
o Downloading and processing payroll into VMS systems
o Auditing to ensure accuracy
• Assist DWS project and implementation teams with projects for new and existing customers.
• Assisting with staffing agency compliance with client and DWS program contract and process
requirements.
• Assisting with financial and headcount reporting for DWS managers and client users
• Other duties as assigned by management

REQUIREMENTS:

• Spanish speaking highly preferred
• Some exposure to, or work inside a warehouse, light industrial, manufacturing, or logistics
environment preferred
• Staffing industry and or Vendor Management Systems (VMS)
• Recruiting and or HR experience
• Microsoft Office
• Excellent customer service
• Effective communication
• High multi-tasking ability and excellent time management
• Resolve problems and advise recommendations to internal and external clients
• Ability to translate report requirements to generate specific report requests
• Help maintain and build positive team spirit
• Work independently

ADDITIONAL NOTES

Schedule: Full-time
Full benefits: health, dental, vision, STD, LTD, Life Insurance, 401K, PTO, additional Colonial Life offerings, monthly cell phone stipend, and a collaborative and fun work environment.

LOCATION

Ontario, CA office.

send your resume to careers@dwsworldwide.com

JOB DESCRIPTION

Distinctive Personnel and Distinctive Workforce Solutions are known for creating strong
relationships based on trust, reliability, and open communication with every client we serve.
We are a Global Vendor Management, Managed Services, and contingent workforce
company with over 680 staffing suppliers and approx. 2000 contingent associates
worldwide. We are the developers of the award-winning ManageRight cloud-based software
solution, which manages over 17,000 temporary workers and 1099 contractors.
The ideal candidate is passionate about helping others, thrives in a fast-paced environment,
and continually provided world class customer service to candidates, clients, and colleagues.

JOB DUTIES:

• Handle customer orders courteously and efficiently. Be sure to obtain detailed
assignment information from customers utilizing Distinctive Personnel Work Order
Form.
• Apply active listening skills and ask job related questions to ensure the best
recruitment and placement of qualified temporary employee(s) for customer’s open
orders.
• Ensure the timely handling of all orders received and verify that all call backs and
other standards are being always met.
• Provide high level of customer service when interacting with customers, i.e., when
taking work order assignments, QC checks, placing/assigning temporary associates,
skill marketing candidates, resolving customer issues etc.
• Interview and test applicants using the Performance Systems to evaluate their
qualifications for assignments.
• Responsible for customer lead generation from all sources available i.e., applicants,
current temporary associates, customers etc.
• Actively recruit temporary associates to maintain a consistent flow of
candidates. Seek new methods of recruiting temporary associates and continue to
utilize current recruiting sources that have been effective.
• Administer the training of temporary associates to upgrade their skills for
assignments.
• Assign/place qualified temporary associates to customer work orders
• Monitor temporary employee attendance and performance.
• Troubleshoot to resolve the problems or complaints of customers and temporary
associates.
• Coach and counsel temporary associates to ensure quality performance and job
satisfaction.
• Audit and be responsible for proper documentation, signatures, and completion of
all paperwork i.e., applicant process forms, documentation into Avionte etc.
• Be vigilant in the Processing of I-9’s and ensure I9’s are completed correctly, signed
and filed properly according to the I-9 requirements.
• Input/enter job orders and employee application information into Avionte in a timely
manner.
• Organize and prioritize own workload to meet current needs.
• Implement company award programs to recognize the good performance of
temporary associates.
• Conduct outside service calls to ensure quality customer service and expand
business.
• Conduct outside service calls to reactivate inactive customer accounts.
• Make key skill telephone sales calls to acquire new business.
• Recruit temporary associates to form a pool of applicants for high demand skill set.
• Answer telephone to provide desired information for customers and temporary
associates.
• Maintain customer and temporary employee records to ensure completeness and
accuracy.
• Document all employee and customer information into Avionte software system.
• Protect the confidentiality of all Distinctive Personnel customer and employee
information.
• Travel to local customer sites as needed.
• Performs other related duties as assigned.

KNOWLEDGE, SKILL, AND EXPERIENCE:

• High School diploma or equivalent required; bachelor’s degree or equivalent
business experience.
• Bi-Lingual (English/Spanish) preferred
• At least 2 years of previous customer service or related business experience. Some
basic knowledge of recruiting or human resources from an (office environment,
classroom, internship, or as a volunteer)
• Excellent communication skills oral and written.
• Effective problem solver.
• Effective interpersonal skills to interact and service both customers and temporary
associates.
• Excellent organizational skills and ability to shift priorities and multi-task within a
fast-paced environment.
• Ability to influence the opinions or decisions of others (e.g., customers and
temporary associates).
• Ability to retain information (e.g., policies, procedures) or find it as needed.
• Ability to access areas where needed people, information or equipment are located.
• Ability to understand and accurately apply basic math skills.
• Ability to make competent use of work-related equipment and materials.
• Cooperative, team oriented, patient, calm under pressure, and able to work
independently.
• Proficient computer skills Word, Excel, Outlook, and Avionte Staffing Industry
software.

ADDITIONAL NOTES

Schedule: Full-time
Full benefits: health, dental, vision, STD, LTD, Life Insurance, 401K, PTO, additional Colonial Life offerings, monthly cell phone stipend, and a collaborative and fun work environment.

LOCATION

Greater Atlanta Area

send your resume to careers@dwsworldwide.com